Privacy Policy

Last Updated: November 23, 2025

Introduction

Customgift respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website customgift.world or purchase natural fiber textile products from us.

Information We Collect

We collect information that you provide directly to us when you:

• Submit inquiries through our contact form
• Subscribe to our newsletter or communications
• Make a purchase or request information about natural fiber textiles
• Communicate with us via email or phone

This information may include your name, email address, phone number, mailing address, and any other details you choose to provide regarding your natural fiber textile needs.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries about our natural fiber textile products
• Provide customer service and support
• Process and fulfill your orders
• Send you information about natural fiber textiles, care instructions, and sustainability practices
• Improve our website and customer experience
• Comply with legal obligations

Information Sharing and Disclosure

Customgift does not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our website and conducting our business, bound by confidentiality obligations
• When required by law or to protect our rights and safety
• In connection with a business transfer, such as a merger or acquisition

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to our processing of your personal information
• Opt out of receiving marketing communications

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more information, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Data Protection Rights

Under UK data protection laws, including the UK GDPR and Data Protection Act 2018, you have specific rights regarding your personal information. If you have concerns about how we handle your data, you may contact the Information Commissioner's Office (ICO), the UK's independent authority for data protection matters.

For more information about your rights or to make a complaint, visit the ICO website at ico.org.uk or contact them at 0303 123 1113.

Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Customgift
145 Park Rd, Liverpool L8 6SE, United Kingdom
Phone: +44 151 709 8724
Email: info@customgift.world